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Please contact our Customer Service to initiate the return process within 3 days upon receiving your item(s).Ģ.2.4. If you request 100% same as the picture, please don't make payment. I am sorry for it.Ģ.2.3. You need to provide us with photos to prove the problems as detailed as possible and we have taken photos of dresses before delivery to avoid fraud.Ģ.2.2.Because all of our dress are hand-made, there will be at most a 5% difference between the product photos on our website and the real product you receive. Note: For detailed return policy, please read the following policy carefully.Ģ.2.1. You are not allowed to exchange or refund for the situation of "Everything is right, but I just don't like it". Please understand that dresses that do not fit properly but in accordance with the specifications you ordered cannot be returned or exchanged.ģ).
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You can get refund for Defective, Damaged or Mis-shipped items, Size Deviation & Color Mismatch problems, etc.Ģ). If you want to cancel your order, please email us at And we will get back to you with the amount to refund according to the above cacellation policy.ġ). Once the item has been shipped out, the order can't be canceled.
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Order cancellation beyond 120 hours after the order is paid: you will get a partial refund consist of 10% of the item price and the full shipping cost. Order cancellation from 48 to 120 hours after the order is paid: you will get a partial refund consist of 30% of the item price and the total shipping cost. Order cancellation from 24 to 48 hours after the order is paid: you will get a partial refund consist of 50% of the item price and the total shipping cost. Order cancellation within 24 hours after the order is paid: you will get a full refund. For details, please refer to our cancellation policy below Please see details below: But there is still time to change your mind after placing your order. We understand that each dress is important for each customer, but please note that our dresses are all made to order, once the tailoring process has begun, the materials can not be reused. If you need the dress urgently, you can choose the shipping way Rush delivery.Please note us the date you need the dress, we will put your order on prior schedule and make sure you receive it on time. Standard delivery: Within 16 days (From May to Dec)Īround 20-22 days (From Jan to April), it's busy season together with spring festival holiday, so produce time will be long.
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If you can not find your country when check out, please contact us.ĭelivery Time = Processing Time + Shipping Time Normally you will receive your order in 3-7 days after it was shipped. But keep in mind that any problem please do contact us first, we are really hope that you can have a happy experience from this transaction.Your rating is the driving force for us.ĭHL,TNT, UPS, Fedex etc. If any situation, you receive an unsatisfied item, please just contact us immediately, we will try to solve the problem for you. Thanks so much for your bidding, it will be more appreciated if you can leave us 5 STAR positive feedback if you feel that the item and our service is good for you.
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#Sky blue homecoming dresses how to
Packing: in order to save your shipping cost, each dress will be packed tightly with delicate box package or plastic bagsĥ.If you want to know how to refund the dress after you ordered it,please click the return policy Delivery time: tailoring period of 5-10 days ,delivery time is 3-7 days.Please tell us when you need the dressģ. When you place the order,please note the information of color you want.Ģ. If you need any other color or special requirement, please contact me by email and I will take care of your request personally in two days. Since computer screens have chromatic aberration, especially between CRT screen and LCD screen, we can not guarantee that the color of our products will be exactly the same with the photographs you saw. If dress is custom made, we need to size as following:Ħ.Shoulder to Shoulder from back = _ inchesħ.Full height from top head to floor no shoes=_inchesĨ.Shoulder to floor through nipple no shoes=_inchesġ.All custom color are available from our color chart. Please do use the SIZE CHART IMAGE in the above. Please check our standard size chart carefully if you choose standard size and make sure the standard size could be fit you well. We could make the dresses according to the pictures came from you,we welcome retail and wholesale. Welcome to our store.T hanks for your interested in our gowns.
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